MANAGED SERVICES

The practice of outsourcing on a proactive basis management and functions strategic method intended to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done. Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the managed services provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.

we are one of the premium Managed Service providers globally. Our reputation as a managed services provider rests on our ability to anticipate and manage change in both technology and business practices, while delivering tangible and measurable benefits. We are uniquely positioned to drive cost optimization, efficiencies and innovative IT operations. By restructuring the operating model and enhancing business agility, We helps drive competitiveness. We approach each customer engagement “uniquely” to ensure that we develop and deliver tailored services based on specific business needs. Our key differentiation lie in our flexibility, responsiveness and knowledge based managed services delivery.

Application Managed Service

Application managed services leverages our extensive experience in helping leading global corporations manage extremely complex and diverse applications.

  • Packaged applications (like SAP, Oracle, Microsoft, Salesforce among others)
  • Custom applications (Bespoke, Legacy, Mainframe)

application managed services can help your business quickly adapt to the changing market and increase productivity and performance.

Infrastructure Managed Services

We have the technological expertise and best practices for monitoring and management of your hybrid environment. We can manage platforms and devices across the infrastructure, network and cloud. Our services include

  • End user managed service
  • Network managed services
  • Data center managed services
  • Managed security services

Our infrastructure services help enterprises design, build, run, and manage their IT infrastructure services in an agile manner that allows for better integration with existing operations at optimal cost structures costs.

RPA in Managed Services

Robotic process automation (RPA) is proving to be the ideal tool for helping every industry achieve the competitive edge needed to realize ongoing success. Our software automation platform offer improved business efficiency, data security and effectiveness by managing an enterprise’s IT infrastructure, including application support, infrastructure support, monitoring, event handling and remediation.